Privacy Policy
General Provisions
This Privacy Policy governs how personal data is collected, used, stored, and shared when users interact with our website. We are committed to protecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our website, you agree to the practices described in this policy.
What Information We Collect
We may collect both personal and non-personal information from users. Personal information may include your full name, date of birth, gender, contact details, IP address, and other data voluntarily submitted through forms. Non-personal information includes browser type, language preferences, geographic location, and usage statistics.
How We Use Information
We process collected information to improve our services, personalize user experiences, respond to inquiries, send updates, and ensure secure access. Your personal data may also be used to comply with legal obligations and for internal analytics purposes.
Data Protection and Retention
We implement appropriate technical and organizational measures to ensure data security, including encryption, secure servers, and access controls. Personal data is retained only as long as necessary for the purposes it was collected or as required by applicable laws. Once the retention period ends, data is securely deleted or anonymized.
Sharing Data with Third Parties
We do not sell or lease your personal information. However, we may share data with trusted service providers who assist in operating the website, conducting business, or servicing users, under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights.
Use of Cookies
Cookies are used to enhance user experience, analyze website traffic, and customize content. These may include session cookies, persistent cookies, and third-party cookies. By using the website, you consent to the use of cookies in accordance with this policy.
User Rights
You have the right to access, correct, delete, or limit the processing of your personal data. You may also withdraw consent or object to processing. To exercise these rights, you may submit a request through our contact form. We aim to respond to all requests in accordance with legal timelines.
Policy Changes
We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting on the website. We recommend reviewing this page periodically to stay informed of any updates.
User Consent
By continuing to use our website, you confirm that you have read, understood, and accepted this Privacy Policy. If you do not agree with the terms, please discontinue use of the site.
🏢 Serenity Springs Retreat
📍 12 Marina Grove, Bukit Timah District, Singapore 279512
📞 +65 6233 4956
📧 secretary@serenitysprngs.com